Terms and Conditions
PROFESSIONAL ROOFERS (a division of UXDU Contracting Inc.) offers one of the best residential and commercial warranties around.
Whereas most warranties cover only labour charges, leaving the customer to pay for material, tear off and disposal, Professional Roofers strives to go the extra mile and provide the customer with peace of mind and offers a non-prorated* warranty.
Our non-prorated* warranty covers: LABOUR, MATERIALS, TEAR OFF, and DISPOSAL.
If you have problems with your new roof and which relates to a defect in the materials. Professional Roofers will cover you according to the manufacturer’s warranty specifications for the materials we used on your house or building if the manufacturer fails to fulfil its own warranty for some reason other than the act(s) or default(s) of the customer.
If you would like to have more information on the various manufacturer’s warranties, please visit the following web sites:
ROOF SHINGLES: Our non-prorated* warranty is from 10 to 15 years depending on the package you choose when you sign the contract.
METAL ROOF: Our non-prorated* warranty is 15 years depending on the package you choose when you sign the contract. Our warranty does not cover animal damage, wind damage or any other acts of Mother Nature, discolouration, fading, corrosion, rust, fire, falling objects, or if the roof is mishandled, modified, or altered.
FLAT ROOF: We offer a five (5) year limited* warranty with respect to defects in installation.
EAVESTROUGH AND METAL WORK: We offer a five (5) year limited* warranty with respect to defects in installation and a twenty-five (25) year limited* warranty with respect to defects in materials.
SMALL REPAIRS: Normally we offer a one (1) year warranty for the area which we repair, only. However, if the problem occurs again during the one (1) year period, we are always willing to go back one more time to try and find a solution free of charge. If the problem continues thereafter, Professional Roofers will usually suggest a larger repair or new installation for which there will be an additional charge. If a whole new roof is required, the fee for the repair previously charged will be deducted from cost of the new roof.
*LIMITED WARRANTY – UXDU’s and Professional Roofer’s limited warranty only applies to damage to the shingles which have been installed by UXDU and which damage results directly from improper installation of the shingles by UXDU’s employees.
The limited warranty does not apply to defects in the shingles, nor does the limited warranty cover damage to the shingles caused by lifting or loosening of the shingles, or shingles being blown off or fall due to damage resulting directly or indirectly from wind, rain, sleet, hail or any other weather conditions. Any damaged caused by any one other than UXDU’s employees.
Other roofers second opinions will not be considered in our warranty. Any issues related with our work, must be notified to Uxdu Contracting Inc. (Professional Roofers). Defamation, slander, or bad propaganda, Professional Roofers reserves the right to nullify and terminate roof warranty and/or take legal action up to $200,000.00.
This limited warranty applies only to the supply and installation of shingles and does not cover any labor or material required with respect to the roof deck, roof trusses or rafters.