Choose The Right Roofing Contractor #5 – The Ins And Outs Of Contracts

At Professional Roofers, we like to believe we offer a great service for a great price, and we are willing to stand by that service no matter what. It’s one of the reasons we are so adamant about creating a fair and comprehensive contract for all our clients – so that they can hold us to the standards we pride ourselves in. However, we know that not every company is as transparent or honest as ours. Some roofers will do anything they can to “bait” a customer into working with them, then they will break their promises or find loopholes in their agreements, souring the good name of roofers everywhere.

Don’t allow a shady company take advantage of you – it is important to know your rights and to protect yourself by ensuring all your business dealings are in writing. When you choose to work with a roofing company in Toronto, it is absolutely essential to have a written contract that clearly outlines the terms you and your roofing contractor have agreed to. If you are unsure of what you might need to include in your contract, for your convenience we have compiled a list of information you may wish to include.

  • Your name, address, and contact information along with the roofer’s name, address, and contact information.
  • A detailed description of the project including the materials that will be used.
  • The quote, or written estimate, which should include an itemized list of labour and material costs.
  • The total cost of the project, including applicable taxes, and details of any deposits needed along with the terms of payment.
  • A work schedule with a start and finish date. Your contract should also include a contingency plan that discusses how delays will be dealt with.
  • Details about how your home, landscaping, and/or garden will be protected during the build.
  • Details pertaining to the clean up and who is responsible for what.
  • Warranty information pertaining to materials and/or labour.
  • Insurance information for the roofer.
  • Who is responsible for damages that may occur to your home or your neighbour’s property?
  • If building permits are needed, who is responsible for obtaining them, along with any necessary inspections?

If your contract includes all of the above information, you should be in good shape should anything go awry with the renovation; however, you may wish to have your lawyer go over the contract with you as well and explain your rights. Bear in mind that you are also covered under Ontario’s Consumer Protection Act if the work being performed costs over $50. With this act, you have the right to a 10-calendar-day cooling off period if you sign the contract in your home, meaning that you can legally cancel the contract within this time frame. However, if work had already begun during this period of time, you do still have to pay for the services and materials rendered.

We hope you have found this blog post enlightening and that you now feel capable of preparing a rock-solid written contract with the roofer of your choice. Until next time!

Terms & Conditions

PROFESSIONAL ROOFERS (a division of UXDU Contracting Inc.) offers one of the best residential and commercial warranties around.

Whereas most warranties cover only labour charges, leaving the customer to pay for material, tear off and disposal, Professional Roofers strives to go the extra mile and provide the customer with peace of mind and offers a non-prorated* warranty.

Our non-prorated* warranty covers: LABOUR, MATERIALS, TEAR OFF, and DISPOSAL.

If you have problems with your new roof and which relates to a defect in the materials. Professional Roofers will cover you according to the manufacturer’s warranty specifications for the materials we used on your house or building if the manufacturer fails to fulfil its own warranty for some reason other than the act(s) or default(s) of the customer.

ROOF SHINGLES: Our non-prorated* warranty is from 10 to 15 years depending on the package you choose when you sign the contract.

METAL ROOF: Our non-prorated* warranty is 15 years depending on the package you choose when you sign the contract. Our warranty does not cover animal damage, wind damage or any other acts of Mother Nature, discolouration, fading, corrosion, rust, fire, falling objects, or if the roof is mishandled, modified, or altered.

FLAT ROOF: We offer a five (5) year limited* warranty with respect to defects in installation.

EAVESTROUGH AND METAL WORK: We offer a five (5) year limited* warranty with respect to defects in installation and a twenty-five (25) year limited* warranty with respect to defects in materials.

SMALL REPAIRS: Normally we offer a one (1) year warranty for the area which we repair, only. However, if the problem occurs again during the one (1) year period, we are always willing to go back one more time to try and find a solution free of charge. If the problem continues thereafter, Professional Roofers will usually suggest a larger repair or new installation for which there will be an additional charge. If a whole new roof is required, the fee for the repair previously charged will be deducted from cost of the new roof.

*LIMITED WARRANTY – UXDU’s and Professional Roofer’s limited warranty only applies to damage to the shingles which have been installed by UXDU and which damage results directly from improper installation of the shingles by UXDU’s employees.

The limited warranty does not apply to defects in the shingles, nor does the limited warranty cover damage to the shingles caused by lifting or loosening of the shingles, or shingles being blown off or fall due to damage resulting directly or indirectly from wind, rain, sleet, hail or any other weather conditions. Any damaged caused by any one other than UXDU’s employees.

Other roofers second opinions will not be considered in our warranty. Any issues related with our work, must be notified to Uxdu Contracting Inc. (Professional Roofers). Defamation, slander, or bad propaganda, Professional Roofers reserves the right to nullify and terminate roof warranty and/or take legal action up to $200,000.00.

This limited warranty applies only to the supply and installation of shingles and does not cover any labor or material required with respect to the roof deck, roof trusses or rafters.