• WINTER PROMO, pay as low as $33/month
  • 0% Interest
  • Warranty included with every roof
  • Don’t pay for 6 months
  • Terms and conditions apply
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Choose The Right Roofing Contractor #2 – The Interview

If you’ve read the first blog of our new series, you know that we are spending a little time discussing how to choose a reputable roofing contractor with you this month. Here at Professional Roofers we believe that information is king, and with a little know-how and gusto we would like to help you choose the right company for you, even if it turns out that it’s not us in the end. We know that we provide a superior service for a superior price and we are confident that we stand up to the most rigorous testing on our product – can the other companies you are interested in say the same?

One of the most important ways you can decide whether a roofing company is right for you is through your initial interview of them. This is a period of time where you ask the company a series of questions you have prepared so that you can judge their operating practices and whether they are right for you. Be prepared to do some research to ensure you know exactly what you’re looking for, and the answers you are willing to accept. We’ve prepared a list of important questions you might want to ask any prospective Toronto roofing company that you’re considering hiring.

  1. What is your full company name and physical address? Read our first blog on this topic for a little more information, but if the company doesn’t have a physical address this can be a very bad sign. Run!
  2. What are your qualifications and can you provide me with evidence of them? Your roofer should be licensed with the municipality and should be able to provide you with proof. Additionally, you can ask how many years they have been in the trade and whether they have experience with similar projects.
  3. Do you use subcontractors? If your roofer does use subcontractors, you want to ask all these questions for that company as well to ensure they are just as reputable.
  4. Can I visit a current project? If you really want to know how a company conducts their business, the best place is right on the job site.
  5. Do you have workers compensation insurance AND business liability insurance? Don’t let any contractor step foot on your property without these items. It’s not worth the risk or potential payout!
  6. Can you provide me with a written contract and warranty? This is pretty self-explanatory – you want any promises the company makes to be in writing, and make sure you read the fine print!
  7. Do you have any references? Each company should be able to provide you with a list of at least three past clients as references.
  8. Do you have any additional suggestions? Ask your roofer for any additional suggestions they may have for your project and you might get the best bang for your buck.
  9. What is your estimate? Your roofer should be able to provide you with a rough estimate of costs, and the timeframe you can expect it to start and finish.

There are many other questions you can add to this list, depending on how extensively you want to interview your potential roofers, but we at Professional Roofers believe this is a good starter list that covers the most important points you will want to take into account. If the contractor doesn’t seem responsive to your questions or acts evasively you might want to look elsewhere. In the end, you need to choose a company that you believe you can work with who you can trust to meet your needs.

Terms & Conditions

PROFESSIONAL ROOFERS (a division of UXDU Contracting Inc.) offers one of the best residential and commercial warranties around.

Whereas most warranties cover only labour charges, leaving the customer to pay for material, tear off and disposal, Professional Roofers strives to go the extra mile and provide the customer with peace of mind and offers a non-prorated* warranty.

Our non-prorated* warranty covers: LABOUR, MATERIALS, TEAR OFF, and DISPOSAL.

If you have problems with your new roof and which relates to a defect in the materials. Professional Roofers will cover you according to the manufacturer’s warranty specifications for the materials we used on your house or building if the manufacturer fails to fulfil its own warranty for some reason other than the act(s) or default(s) of the customer.

ROOF SHINGLES: Our non-prorated* warranty is from 10 to 15 years depending on the package you choose when you sign the contract.

METAL ROOF: Our non-prorated* warranty is 15 years depending on the package you choose when you sign the contract. Our warranty does not cover animal damage, wind damage or any other acts of Mother Nature, discolouration, fading, corrosion, rust, fire, falling objects, or if the roof is mishandled, modified, or altered.

FLAT ROOF: We offer a five (5) year limited* warranty with respect to defects in installation.

EAVESTROUGH AND METAL WORK: We offer a five (5) year limited* warranty with respect to defects in installation and a twenty-five (25) year limited* warranty with respect to defects in materials.

SMALL REPAIRS: Normally we offer a one (1) year warranty for the area which we repair, only. However, if the problem occurs again during the one (1) year period, we are always willing to go back one more time to try and find a solution free of charge. If the problem continues thereafter, Professional Roofers will usually suggest a larger repair or new installation for which there will be an additional charge. If a whole new roof is required, the fee for the repair previously charged will be deducted from cost of the new roof.

*LIMITED WARRANTY – UXDU’s and Professional Roofer’s limited warranty only applies to damage to the shingles which have been installed by UXDU and which damage results directly from improper installation of the shingles by UXDU’s employees.

The limited warranty does not apply to defects in the shingles, nor does the limited warranty cover damage to the shingles caused by lifting or loosening of the shingles, or shingles being blown off or fall due to damage resulting directly or indirectly from wind, rain, sleet, hail or any other weather conditions. Any damaged caused by any one other than UXDU’s employees.

Other roofers second opinions will not be considered in our warranty. Any issues related with our work, must be notified to Uxdu Contracting Inc. (Professional Roofers). Defamation, slander, or bad propaganda, Professional Roofers reserves the right to nullify and terminate roof warranty and/or take legal action up to $200,000.00.

This limited warranty applies only to the supply and installation of shingles and does not cover any labor or material required with respect to the roof deck, roof trusses or rafters.