When it comes time to install, repair or replace a roof, no homeowner wants to pay more than they have to in order to get the job done right. But affordability is only one of several criteria for choosing the right company for the job. One of the reasons that we’ve been able to develop such a strong reputation at Pro Roofers is that we check all of the below boxes. Here are 6 important questions we get a lot that every homeowner should ask before hiring a roofing contractor – or any kind of contractor:
1. Can you provide references?
An expert roofing company in Toronto that takes pride in its workmanship should not hesitate to provide you with reliable references. Positive feedback from past clients is a great first step towards verifying that your prospective contractor is right for the job.
2. Are you licensed to install and repair roofs?
Roof repair, like most significant home renovations, is not a simple task and should never be left to the hands of an amateur. Any prospective contractor should be able to provide you with all the necessary documentation before work begins.
3. Do you have business liability insurance and workman's compensation?
It is equally important to confirm that a contractor is able to show proof of liability and workman's compensation insurance. Business liability insurance protects homeowners from any potential damage caused by the workers, whereas workman's compensation insurance safeguards the homeowner against any potential of liability in the event of a workplace injury. Do not risk hiring any contractor unable or unwilling to provide adequate evidence of business liability insurance and workplace safety certification.
4. Are you accredited by the Better Business Bureau (BBB)?
While references may provide you with a sense of the contractor's track record and their customers' level satisfaction, it is also prudent to check a contractor’s Better Business Bureau accreditation and record. A satisfactory BBB record is further evidence of the company's integrity and willingness to stand behind the quality of their work.
5. Are you willing to provide a written contract?
Beware any contractor unwilling to commit all agreements and guarantees in writing. A written contract should detail the project specifications, negotiated start and completion dates, labor and material costs, and payment terms. A contract serves to define the terms and expectations of a proposed project and is in the best interest of both the homeowner and the contractor.
6. What kind of warranty do you offer?
A warranty not only provides the homeowner with peace of mind but signifies that the contractor is willing to stand behind the quality of materials and workmanship they offer. While companies usually provide a labor warranty, their warranty may not always include materials or the task of tear off and disposal. When considering the services of roof repair experts in Toronto, ask about whether their warranty covers materials, labor, tear off and disposal.
So, whether you're looking to install, repair or replace your existing roof, give us a call and find out why we’re a cut above. With many different roofing companies to choose from in Toronto and the GTA, it is important to know that you're choosing experts for the job. We hope that you call us for roof repair help when you need some work done – our employees are seasoned pros who really care!